Email Bombing & IT Helpdesk Spoofing Attacks & How to Stop Them
Attackers are now posing as IT help desk staff and using email bombing to trigger internal responses and gain remote access to victims’ systems. We’ll walk you through a real-world example, explain how attackers bypass traditional phishing defenses, and share actionable tips for securing your organization.
You’ll learn about:
- How hackers use Microsoft Teams and Quick Assist to deploy ransomware
- Email bombing as a distraction technique to initiate attacks
- The importance of out-of-band communication and help desk authentication
- Why secure cloud configurations are critical (Microsoft 365, Teams, Zoom)
- Key defensive strategies: security awareness training, IR planning, tabletop exercises
- How AI is helping cybercriminals scale social engineering
Watch this video to understand today’s threat landscape and how you can defend your systems from advanced social engineering and remote access attacks.
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Topics Covered: Cybersecurity trends, ransomware attacks, Microsoft Teams security, phishing alternatives, email bombing, incident response, cloud security, AI in cybersecurity, zero trust, managed service providers, SaaS platform risks, Quick Assist exploitation, social engineering, help desk impersonation.
